Refund Policy

Overview

At DRAVENORIX, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist with a straightforward refund process.

Eligibility for Refunds

The following conditions must be met for a refund to be processed:

• Request must be made within 30 days of purchase.
• Product must be unused and in the same condition as received.
• Original packaging is required for tangible items.
• Proof of purchase (receipt or order confirmation).

Non-Refundable Items

Unfortunately, some items are non-refundable:

• Gift cards
• Downloadable software products
• Customized or personalized items

Refund Process

Once your return is received and inspected, we will send you an email notification. The refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund after 10 business days, please double-check your bank account, contact your credit card company, and your bank. If you've done all of this and still have not received your refund, please contact us at [email protected].